The first place to look for help is this knowledge base. But if that doesn't do the trick, there are a few great way to get Support:
- The Community Forum. We monitor the forums and try to respond within a work day to any question submitted.
- Our firstname.lastname@example.org mail (which connects you with the same people monitoring the forum, but keeps it private from the Grape community).
- If you have a paid plan, you can also reach us via Phone or your dedicated direct support chatrooms in your organization.
- You can tweet at us or message us on Facebook, if you are more the social media type :)
These are the best ways to get quick support from Grape.