Register at Grape, when my company does run an own server

When your company deploys Grape in your own network you have to - differently as for the Grape Cloud - know the address of your company chat. 

This could be given the name for example chat.MyCompany.com or-, in case you have more Grape Chats in your company, underorganisation.chat.MyCompany.com. When you received the address of the GRAPE server open your smartphone or the desktop application and follow these steps:

For mobile devices:

Android Phone, Apple iPhone, Windows Phone
  1. Open Grape Android application. 
  2. Select "On-Premise" instead of "Grape".
  3. Insert the address of your Grape server without "https://".
  4. On the next screen you will be prompted to input your username and password.


    Active Directory

    Does your company use Grape with a central registration system (like ActiveDirectory) then you can login with your username and password of that system.

    Through Single-Sign-On (SSO)

    Does your company apply Single-Sign-On (SSO) a SSO-button appears at the bottom of the login window that you can select.

    Normal registration

    If you received a normal Mail invitation you have to follow on your desktop device first the registration link and set there a user+password account, wich allows a further registration from your mobile device.

For desktop devices:

Windows Desktop App, Apple Desktop App Web
  1. Open the Grape application.
  2. Select the "Grape Server" instead of "Grape Cloud".
  3. Enter the adress of your Grape servers without "https://".
  4. On the next screen you will be prompted to input your username and password.

    Active Directory

    Does your company deploy Grape with a central registration system (like ActiveDirectory) then you can log in with your username and password of that system.  

    Single-Sign-On (SSO)

    Does your company apply Single-Sign-On (SSO) a SSO-button appears at the bottom of the login window that you can select.

    Normal registration

    If you received a normal E-Mail invitation you first have to follow the registrations link on your desktop device and setup a user+password. Then a login from your mobile device is possible.

 

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