If you have a question regarding Grape or want to have a look at their knowledge base you can access your organization's Support & FAQ website directly in the chat. How to access the Support & FAQ:
- Click Settings on the left top of the chat
- Choose Support & FAQ
- You will be forwarded directly to the Support & FAQ page
For Admins Only
Find here how to edit your organization's support link. You have to be an organisation owner or admin in order to make these changes.